About the job

Description

Role: Building Service Manager

Contract: Permanent

Start : ASAP

Location : London – onsite

Salary : £40,000 to £42,000 + Company benefits

Our client is a boutique property and venue management company based in London. With a portfolio including commercial properties and vibrant venues.

They are looking for an experienced and proactive Facilities Manager to join their team. This role combines managing facilities for properties and venues as well as overseeing the day-to-day operations of the office and buildings.

As this is an independent role, you will take ownership of a range of responsibilities. The ideal candidate will have experience working within a small team, confidently managing tasks autonomously, and liaising with various stakeholders, including tradespeople and tenants.

This will be an opportunity to work in vibrant offices, providing a collaborative and enjoyable working environment, with perks such as private health insurance, team socials, yoga sessions, and more.

Responsibilities

Health & Safety Compliance:

• Ensure adherence to health and safety regulations, including RAMS, PTWs, COSHH, fire evacuations, risk assessments, and lone working arrangements.
• Conduct weekly fire alarm tests and coordinate regular fire drills.

Facilities Management:

• Schedule and oversee routine maintenance for the office, venues, and wider property portfolio, including managing the on-site caretaker/handyman.
• Monitor security, action maintenance requests within remit, and maintain compliance standards across all properties.

Office & Building Operations:

• Handle facilities-related tasks for the office, including ordering supplies and ensuring smooth day-to-day operations.
• Maintain and enhance the in-house property management filing system (Microsoft SharePoint).
• Keep office and common areas tidy and presentable.

Finance & Budget Management:

• Review and compare supplier quotations, negotiate contracts, and ensure cost efficiency.
• Prepare service charge budgets for multi-tenanted buildings, monitor expenses, and provide financial reporting to the Finance team and MD.

Tenant Liaison:

• Act as the first point of contact for tenant issues, onboarding new tenants, supporting lease management, and updating building manuals.
• Communicate best practices for tenant works and manage day-to-day tenant queries.

Energy & Utility Management:

• Obtain utility data, facilitate access as required, and assist the finance team with utility recharges.
• Service Providers - Establish and monitor relationships with service providers, including cleaning, pest control, landscaping, and waste management, ensuring high-quality performance.

Venues Management:

• Oversee maintenance and facilities requirements for the venues and assist with ad hoc visitor and event enquiries.

Ad-Hoc Duties:

• Support renovation and building projects, including ordering materials and liaising with contractors on-site.
• Identify opportunities for process improvements and implement innovative solutions.

Requirements

Knowledge & Qualifications:

• Solid experience in Building and Facilities Management preferably in a sole role.
• Confident user of Microsoft Office (Word, Excel, Outlook).
• Solid understanding of UK Health & Safety laws and statutory building regulations.
• Practical knowledge or interest in building repair trades.
• Immaculate verbal and written communication skills.
• Adaptable team player with a proactive attitude.
• Enjoys a varied and hands-on workload.
• Strong organisational and problem-solving skills.
• Able to work independently and effectively within a small team.

Company Benefits

• Health Insurance

• 25 Days Holiday

• Regular team socials, yoga sessions, and other perks.