About the job

Description

Shopping Centre Facilities/ Operations Manager

Overview

Are you a facilities/operations manager looking for the next step in your career? Look no further! Step into a dynamic and rewarding role as the Operations Manager of a large shopping park in the sunny south of the UK – Bournemouth. The Centre has over 40 shops, including major retailers such as Marks & Spencer, New Look, H&M, Asda, Sainsbury's, and B&Q.

Responsibilities:

• Lead day-to-day operations, ensuring top-notch standards in both hard & soft services.
• Empower, motivate, and develop the Centre operational team, to deliver best-in-class service aligned with all commercial goals.
• Liaise directly with internal & external stakeholders, such as the tenants, landlord, local council, and more.

The Opportunity:

• Drive innovation and operational excellence, bringing fresh ideas and a problem-solving mindset.
• Enter the world of shopping centres, where each day is different in the multi-faceted environment.
• Play a pivotal role in shaping the future of the scheme as a top retail destination, with major new tenants joining the scheme.

Key skills & experience:

• An exceptional leader with proven empowerment, communication, and motivation skills, with experience in a customer facing environment, preferably retail.
• Comfortable managing contractors in both hard & soft services and ensuring Health & Safety compliance, IOSH preferred, ESG initiatives, waste and energy management.
• Experienced in managing budgets, preferably service charge.

Salary: £50K

Location: Bournemouth

If you are interested in learning more about the opportunity, please apply directly to this post or email your CV to jessica@andersenjames.com