About the job

Description

Facilities Manager – Workplace Experience

£50,000–£60,000 | Office-Based | Keyholder Responsibility

Our client, a leading organisation with a dynamic and professional office environment, is hiring a Facilities Manager to join their team.

Based in a vibrant City of London office, this is an exciting opportunity for someone passionate about delivering exceptional workplace experiences and managing high-performing facilities teams. This is a hands-on, people-focused role, ideal for a confident leader who thrives in a varied, fast-paced environment.

The successful candidate will manage a team of 6–8 people, oversee key supplier relationships, and ensure the smooth operation of a 10,000+ sq. ft office space.

Key Responsibilities:

• Line management of 6+ team members; candidates must have previous experience managing a team of at least 4 people.
• Previous Corporate office experience needed!
• Oversight of two front-of-house desks, ensuring a warm, professional, and welcoming visitor experience.
• Management of soft and hard service contracts, including caterers, cleaners, and maintenance providers.
• Taking a proactive role in office operations—able to switch between high-level negotiations and hands-on tasks when needed.
• Supporting business continuity by maintaining excellent workplace standards (e.g., tidiness, presentation).
• Leading space planning, desk allocation, and furniture management.
• Organising and delivering office events and large-scale projects (including a major upcoming £1m initiative).
• Ensuring compliance with health & safety legislation, completing regular safety checks and risk assessments.
• Acting as keyholder and first responder for out-of-hours callouts.
• Collaborating closely with landlords, building management, and other stakeholders.

Ideal Candidate:

• Proven experience managing office facilities (minimum 10,000 sq. ft), including line management of at least 4 people.
• Strong leadership skills with the ability to coach and motivate a diverse team.
• Detail-oriented and passionate about workplace presentation and experience.
• Flexible, with a “roll your sleeves up” approach to challenges.
• IOSH certification and IWFM Level 4 (or equivalent) preferred.
• Must live locally due to keyholder responsibilities.

Role Details:

• Hours: 9:00 am – 5:30 pm, Monday to Friday.
• Fully office-based, with potential for one day of remote working after 6 months.
• Smart-casual dress code in a tech-forward, relaxed environment.
• Salary: £50,000–£60,000 DOE
• TOIL (Time Off in Lieu) offered for additional hours worked.

Benefits:

• 33 days holiday (including bank holidays), plus your birthday off.
• Private medical insurance and wellbeing support.
• Family-friendly policies and paid volunteer time.
• Perks including retail discounts, gym membership options, and more.
• Access to vibrant internal communities and employee-run social groups.

Our client is seeking someone who brings genuine energy and enthusiasm to workplace management. If you’re a motivated, hands-on facilities professional who takes pride in creating inspiring office environments, we’d love to hear from you.