About the job

Description

Job Overview:

To provide Facilities Management control and support to school sites to ensure that they operate efficiently and effectively to achieve and maintain full contractual and statutory compliance. You will also need to provide support to the Account Manager in the management and delivery of contractual obligations and client expectations. In addition, monitoring and reporting on Service Delivery performance monthly or as requested by the client. Whilst also ensuring budgets are managed and utilised effectively to achieve overall contract profitability whilst providing the schools the best service.

Main Responsibilities:

• Manage and support teams in the operational delivery of the contract requirements and services delivery in line with MITIE's values and standards.
• Ensure controls are in place including audits to monitor the management and delivery of the services provided by MITIE and their subcontractors.
• Provide guidance to the site teams in delivering the SLAs in a timely manner and in accordance with the Facilities Management Agreement and Project Agreement.
• Ensure effective programming of planned preventative maintenance, projects and lifecycle works with minimal impact on school users.
• Ensure compliance of all Health & Safety Legislation and procedures and assist and support audit processes.

• Development of MITIE people and succession plans for the contract within the management of the role.
• Investigate and close out complaints and address underlying issues accordingly.

What were looking for:

• Extensive experience within Facilities Management or equivalent.
• Strong knowledge and understandings of PFI contracts.
• Demonstration of excellent stakeholder management.
• Outstanding organisation and communication skills.
• Driven and motivated personal skills for growth and development.

#FMM

Any questions, feel free to contact me directly.

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

If you are working in regulated activity please note that you are subject to the following:

• It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
• This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at harnaik.sahdra@hays.com.

Since 1987, Mitie's 72,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Apply now