About the job

Description

Job Title: UK Regional Contracts Manager – Hard Facilities Management

Employment Type: Full-Time, Permanent

Location: Based out of Wolverhampton (with regular travel across the UK)

Salary: £65,000 – £70,000 + Car Allowance + Benefits

Company Overview:

Our client is a well-established MEP services provider with a 45-year track record of delivering mechanical and electrical engineering solutions across sectors such as Industrial, Healthcare, Logistics, Commercial, Data Centres, and Luxury Residential.

In addition to delivering complex construction projects, they operate a rapidly growing Facilities Management (FM) division focused on hard FM services—including HVAC, electrical systems, fire protection, and backup power solutions—servicing clients across the UK and mainland Europe. With a strong reputation for technical excellence, quality, and compliance, the company is now seeking a dynamic leader to drive the next phase of growth in the UK FM market.

The Role:

We’re looking for a strategic and hands-on leader to head up the UK Hard FM operations. As Regional Contracts Manager, you’ll be responsible for the operational, commercial, and strategic performance of the Facilities Management division, reporting directly to the UK Business Unit Director.

This role combines operational contract delivery with business growth and client relationship management. You’ll oversee existing service agreements while actively developing new opportunities through internal collaboration and external engagement.

Key Responsibilities:

• Lead and manage the successful delivery of hard FM services (including HVAC, electrical maintenance, fire safety systems, and generator support) across a wide client base.
• Take full commercial ownership of the FM division’s performance, including profit & loss accountability.
• Collaborate with internal project and business development teams to identify and secure new service contracts.
• Prepare pricing proposals, maintenance plans, and bids for new and existing clients.
• Build, develop, and manage a national FM team, including directly employed staff and third-party contractors.
• Ensure adherence to all statutory compliance requirements and industry standards.
• Promote a culture of safety, operational efficiency, and client satisfaction across all FM services.
• Act as the primary point of contact for client accounts, ensuring long-term retention and satisfaction.
• Oversee simultaneous service contracts running at multiple sites across the UK.
• Provide strategic reporting and input to senior leadership, helping shape the division’s future direction.

What You’ll Bring:

• Proven experience in delivering and managing hard FM services across sectors such as healthcare, commercial, warehousing, or mission-critical environments.
• Strong commercial understanding, with the ability to manage contract profitability and drive business growth.
• A successful track record in leading teams across multiple locations, including direct staff and subcontractors.
• Excellent knowledge of FM compliance, maintenance practices, and operational regulations.
• Strong leadership skills, client-focused approach, and excellent communication abilities.
• A formal qualification in Facilities Management or related discipline (IWFM, BIFM, or equivalent) is preferred, but not essential for highly experienced candidates.

What’s on Offer:

Join a financially robust, people-first business with a clear commitment to expanding its FM offering. You’ll have the freedom and support to shape the future of the UK FM division while working closely with a collaborative leadership team.

• Competitive salary and benefits
• Car allowance and travel expenses
• Opportunities for personal and professional growth
• Ongoing training and development
• Health and wellbeing initiatives
• Inclusive and empowering workplace culture