About the job

Description

We're looking for a proactive and detail-driven experienced eDiscovery Project Manager to join our fast-paced, innovative team in Dublin. In this role, you will work with an amazing team and collaborate with top-tier clients across exciting projects. If you thrive in a collaborative environment, love solving complex challenges, and want to make a real impact-this is the opportunity for you.

A Project Manager is a case consultant for a portfolio of matters. A PM supports, works directly with, and helps clients and their counsel to identify the most appropriate solutions, and help design workflows for each matter. A PM is responsible for the execution, management, and delegation of day-to-day eDiscovery project tasks. The role involves concurrently managing multiple projects of varying complexity.

A PM collaborates between attorneys, paralegals, IT personnel, and other members of the counsel and/or client legal team to set expectations and provides regular project updates to ensure the successful completion of eDiscovery matters. A PM also performs project engineering work as necessary such as, date conversion and extraction for reformatting, settings of tools/software to achieve desired output/requirements of our clients and troubleshooting technology issues.

RESPONSIBILITIES:

CLIENT AND PROJECT MANAGEMENT:

• Provides end-to-end oversight of complex eDiscovery matter and serves as primary client point of contact.
• Assists with junior Project Manager (PM) communication.
• Defines, communicates, implements, and monitors quality standards on all project deliverables.
• Plans and manages internal and external project communications, ensuring effective exchange of the project information and deliverables.
• Continuously monitors multiple projects to ensure deadlines and project requirements are met.
• Supports and exceeds client, counsel, and stakeholder expectations.
• Consistently and proactively communicates with clients and ProSearchers.
• Escalates issues to the Engagement Manager (EM), Consulting Project Manager, client/counsel, and other relevant ProSearchers, and proposes solutions to issues.
• Works with third party vendors to support client engagement and identify and propose ways to improve tool/workflow.
• Develops strong client relations through collaborative, consultative service.
• Accountable for completing the tasks and projects by delivering on scope, schedule, and quality.
• Comfortable using video conferencing to conduct training, as well as to collaborate and generate results when working remotely.

TECHNICAL MANAGEMENT:

• A complete understanding of client’s data and its importance.
• Emphasis on the importance of productions; everything a PM does leads to a flawless production every time.
• In-depth understanding of Relativity or other litigation databases.
• Thorough understanding of team delivery and ProSearch's internal processes.
• Provides expert and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables.
• In-depth knowledge on ProSearch’s review platforms, proprietary offerings, and tools while continuing to gain expertise on proprietary offerings and advanced solutions. Generating and distributing reporting metrics for processed requests on a regular basis with a desire to better understand how metrics impact clients and ProSearch business.

BUSINESS AND TEAM LEADERSHIP:

• A PM performs continuous training and mentoring of junior PM's and Project Specialists.
• Understanding how business decisions affect the client, the engagement team, and ProSearch.
• Understanding team utilization and the profitability drivers of the business.
• Demonstrating solid subject matter expertise and effective communication of the value of ProSearch’s style of project management.
• Performing in a manner that accomplishes the team’s mission while effectively navigating the dynamics of interaction with their supervisors, peers, and subordinates.
• Navigating complex social relationships and environments in a professionally productive manner.
• A PM develops, supports, and manages relationships with internal teams.

QUALIFICATIONS (KNOWLEDGE, SKILLS, AND EXPERIENCE):

• Bachelor's degree or equivalent experience.
• In-depth Relativity experience preferred, Relativity Certified Administrator (RCA+) and other certifications are highly valued.
• Demonstrated understanding of the litigation lifecycle and EDRM.
• Experience with eDiscovery software (processing & hosting).
• 5 plus years of client-facing project management experience at a consultancy, law firm, or service provider
• Strong customer service, follow-up, and problem-solving skills.
• Ability to communicate complex technical solutions to non-technical audiences and translate client requests to technical teams.
• Ability to deliver in a fast-paced team environment.
• Manage and prioritize multiple projects.
• Strong written and verbal communication skills.
• Strong presentation skills.
• A positive attitude.
• Knowing when and how to ask for help.
• Ability to establish and maintain focus.
• Strong time management, planning and organization skills.
• Ability to work extended hours as needed when client project loads increase.

PHYSICAL REQUIREMENTS:

• Repetitive movement of hands and fingers-typing and/or writing.
• Have close visual acuity to perform an activity such as: viewing a computer terminal, extensive reading.
• Occasional standing and walking.

The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.